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Tuesday
Jun282011

An understanding customer

Hi All,

Oh dear we made a mistake, a repeat customer ordered 500, 760 micron full colour solid plastic cards with a hole punched and by mistake we printed an old version.

We are currently re-printing and have promised the customer we will dispatch asap.

Luckily the customer has been very understanding about the mistake and sent a lovely email:

No problem at all,

Just what you need on a Friday!

Have a great weekend and thanks for your assistance.

Thank you Mr customer so being so understanding, mistakes happen but hopefully we will make up for it with rectifying the problem asap for you.


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