Hi All,

We have a customer at the moment who submitted terrible artwork for the full colour cards, he received his postal proof and was not happy with a number of things. My colleague very kindly agreed to wrestle with this artwork, free of charge and sent a photo-realistic proof over by email for him to approve prior to production of his 2nd postal proof.

He approved this email proof so we started production on the 2nd postal proof however the very next day the customer contacts us saying there is a typing mistake which our spell check department had not picked it up. My colleague was a little upset by this as it had taken him a long time to sort this customers artwork out and obviously he did not even bother to check the email proof properly. We do not have a spell check department, as a lot of our customers provide there own artwork (as this customer did!).

We are currently in the process of stopping production of the 2nd postal proof and yet again for no cost changing the customers own artwork.

I am not sure what the moral of this story should be, it could be for us not to fix customers artwork, make customers wait for 24 hours to approve an email proof, don’t bother at all the email proofs as they are not checked properly! Or should we just put this down as experience and try to to taint every customer with the same brush. Personally I think the latter is the best option however it is difficult!

Please please please, if you are placing an order with us, could you double and triple check all email proofs before approving them. Thank you!

Bye for now

Some plastic card examples

Hi All,

We are now offering metallic gold and silver base cards (for the full colour plastic cards) on a solid PVC stock.

This product offers a really professional image, either for membership schemes or business cards.

There is one limitation with this product, we can not offer any white text/images (as there is not white base to show through the CMYK printing). Don’t let this put you off through as anything you have within your design with is white will simply show as the metallic base colour, This effect can look very good.

At the moment we can only offer this product in the 760 micron thickness, We are trying to source thinner stock but at the moment we are struggling. For most people this isn’t a problem with this product as they usually want the thickest possible product to give a professional look.

Place your order now!

A metallic plastic card

We have a special offer on which is 100 x 760 micron full colour solid plastic cards for £85 + VAT or the quantity of 200 for £105 + VAT – the prices include delivery to one UK mainland address. This offer is not available with a postal proof or optional extras and is based on print ready artwork being supplied.

The idea is that this is a way to provide small runs of cards for a great price to customers but with minimal production time spent on the order hence how we can offer such good prices.

Unfortunately some customer’s do not appreciate that we want finished print ready and final artwork to quality for this offer and submit copious amounts of artwork to the wrong specification after we have spent time reviewing it and sending an email proof back. This really is not the way the special offer is meant to work!

If you want to take advantage of this truly wonderful offer please send your artwork over to the correct specification and we will be pleased to process it your order for you.

Bye for now.

A full colour plastic card

Spring is nearly here, the nights are getting lighter and daffodils starting to emerge & its time for spring cleaning.

I guess it would also be a good time of any customers with membership schemes to have a spring clean as well, a few tips would be to:

Have a look at existing membership cards to see if they need an update
you could run a member competition for them to design the new cards and offer a prize, this is a great way to make members feel included and help if you are struggling with design ideas
alternatively you could take a look at our card examples page www.cardexamples.co.uk for inspiration
you could consider implementing a tracking system to monitor member activity which could provide vital information to a club in terms of retention and member movement (barcodes or magnetic strips could help you with this)
depending on when your membership year runs it may be time to ask member if they are renewing, bear in mind that people are still struggling financially so you may want to consider incentives such as renew for 12 months and get one month free or a free gift.

If any readers of this have any further ideas for fellow organisations please feel free to add them to this blog.

Bye for now.

A full colour plastic card

Hi guys,

It was a quiet week last week for both clear plastic card and full colour plastic card orders. However this week looks like we are going to be busy! I think a lot of people are back off there holidays/kids half term break.

I just wanted to let you know that the orders are coming in thick and fast so if you need your cards quickly please get in touch sooner rather than later. A lot of people tend to leave ordering cards until the last minute.  Get your order in now!

The clear plastic cards take approx 7 working days to dispatch and our full colour plastic cards about 7 working days as well however this does depend on the quantity and optional extras required. Please contact us if you have a deadline and we will advise whether we are able to meet this for you.

I had better go and process some more plastic card orders!