Recently a few people who work here have been looking to move house and have released what a nightmare the selling process now is.

The Home Information Pack is a little confusing when you first look into it, page and pages of confusing questions!

We have suggested to our estate agents that they should introduce plastic cards with a quick reference guide to help explain what is necessary from the seller.

Also of our existing customer use plastic cards s quick reference guides and hand them out during training events. This is a great idea as they are durable to can be refereed to again and again.

I hope estate agents look in to offering our plastic cards to help people who are new to selling houses.