POSTAL
PROOF DECLINED STATEMENT & AGREEMENT
You have requested that we do not produce & post you a sample card
prior to printing your full order. This may be due to time restrictions
or due to ordering our special06 offer.
We ask customers who decline the sample proof to confirm that they
understand, that we cannot be held responsible for any wording, layout,
colouring, print quality etc that you are not happy with in your final
order and that we cannot be held responsible for the cost of a re-print
or a refund should a complain arise. Declining the postal proof is
done at your own risk.
Please specifically consider:
Colourings
We produce the postal proof
card to ensure you are 100% happy with the colourings before we print
your full order. Your card may look great on screen but when printed
they can look very different. For example vivid colours on your computer
screen may actually come out very faded in colour and the background
colour of the cards may not be as expected.
If you are ordering your cards via a special offer which means a postal
proof is automatically not available and you have any concerns, please
ask for your order to be processed with a postal proof (an additional
charge will apply).
Print quality
Another reason we recommend
that you view and approve a postal proof is that the email proofs will
not show you the actual print quality of the final cards.
Sometimes background colours, text, photos
and/or imagery can look dotty due to the printing process - click
here to see more information.
If you decline the postal proof you obviously
cannot see if this will affect your order/artwork and whether it is
acceptable to you or not. If you view a postal proof before the full
order is printed any concerns can be investigated before the full order
is ran & a
2nd postal proof produced for no additional price.
Using your own machinery / scanner / reader
on the cards
If you are planning to personalise the card yourself, either
via a thermal printer or by embossing, we again suggest that you have
the postal proof to allow you to test the cards with your machinery
before the full order is ran. If you decline the postal proof and the
cards are not compatible with your machinery, we cannot be held responsible.
Postal proofs will include barcodes or magnetic strips if these are
required. We always recommend that any cards with barcodes or magnetic
strips are tested with readers/scanners before the whole order is printed.
This way if they do not work for any reason this can be rectified before
the full order is printed. If you order has barcodes or magnetic strips
and you are declining the postal proof please bear in mind that you
have declined the postal proof as your own risk and if the cards do
not scan no refund or re-print can be offered.
Our advice
We strongly suggest that the
postal proofs are accepted, as customers often spot mistakes when they
receive the postal proof, which have been present on the email proof
but not noticed by the customer. If you still wish to proceed with
out a postal proof, may I ask you at this point to double check the
proof which has been emailed to you. Please ensure that all wording
is as per your requirements, for example, please check that there are
no spelling mistakes, all contact details are correct, the layout is
how you want it & any optional extras
such as signature strips
are in the correct location (the above list
is not exhaustive and are examples only).
Timeframe/deadlines
The main reason for declining a postal proof is due to a tight deadline,
often customers ask us to guarantee that we can delivery by a certain
date, unfortunately, as with anything, the unexpected can happen.
We will do our very best to meet any deadlines, however there are
things that are out of out control, for example:
We may have staff unexpectedly off work due to sickness etc.
Unexpected printing machinery down time may occur
The courier may be unable to find your address or may have problems
delivering to you. Please note that we can not be help responsible
for the actions of 3rd parties i.e. courier companies.
You may not be in when the courier tries to deliver
(the above list is not exhaustive and
are examples only)
Summary
As mentioned above, we will do everything we can to get your
order to you as soon as possible but we need to point out that, we
can not guarantee any deadline dates provided. If the unexpected does
occur, we will inform you as soon as we are aware of any problems.
On the rare occasions that deadlines are not met, we can not offer
a refund for any inconvenience, as you have been made aware (through
this postal proof declined statement and agreement) of the possibility
that your deadline may not being met.
In relation to this order, time is not of the essence in relation
to the contract and delivery of order and we will not be liable for
consequential loss. Please view our full terms and conditions of business
at www.ourtermsofbusiness.co.uk
If you are ordering your cards via a special offer which means a postal
proof is automatically not available and you have any concerns, please
ask for your order to be processed with a postal proof (an additional
charge will apply).
Name of customer:
Deadline date:
(please confirm via email that you have read, understood and agree
to this proof declined statement).
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