Sample pack request

So we can cope with the high volume of requests for our sample packs,
we need you to send us a self addressed envelope.

For a sample pack of our cards,
please post a self addressed envelope (Size C5 is fine) with either
1 x large letter stamp or 2 x normal first class stamps to:

Colour Plastic Cards Ltd.
PO BOX 156
Whitchurch
Shropshire SY13 9BA

Once we have received your self addressed envelope
we will post your sample pack to you immediately.

Our sample pack contains various cards to show you the quality of our plastic card printing.

If you need a few ideas for your design, please see the following link for inspiration:
www.cardexamples.co.uk

We have recently had to change our policy in relation to sending out sample packs as we have been receiving lots of requests for sample packs each day.

In the past we would send sample to anyone who asked for them, even if they had not received a quote, on following up these samples we received a lot of comments saying that they did not realise how much they cost and they were outside there budget. From these comments we learn that we had to ensure that customer had received a quote before sending samples. This method seemed to work better although we received a lot of feedback still regarding the cards being too expensive, although they had know the prices when they confirmed they still wanted a sample pack.

Due to the number of sample pack requests we receive we had to review the best way forward as it was simply costing the company too much money.

We considered charging a nominal fee for a generic sample pack which was refundable if an order was placed. We tried this for a few days but found that the administration of this was difficult and more importantly it really upset potential customers. This is the last thing we want to do.

One of my colleagues then came up with the tried and tested method of stamped address envelopes (commonly used by Blue Peter!). We have used this method of sending samples for several months now and it seems to be working well. Some customers do not like it as they actually have to go to some effort to request the samples, however unfortunately this seems, so far, to be the best solution. The sample packs and cards are expensive to produce and this way the cost is shared. I hope our potential customers can understand that in this day and age companies have to be careful regarding costs.

If anyone can think of any other solutions please let us know.

Also please remember that the full colour solid plastic cards come with a postal proof/actual finished card for approval before we print the full order.

Please please please let us have any comments regarding this area and any potential solutions we have not though of.