We like to think that our website is informative and geared up to assist our customers as much as possible. Our website clearly shows all the products we offer, namely:
Frosted plastic cards
Satin Black plastic cards
Metallic plastic cards
Full colour solid plastic cards (3 thicknesses available)
We offer example prices on the website for the satin black, frosted, metallic and matt laminated cards. The full colour plastic cards have so many optional extras that we feel it is not practical to include prices on the website, we do however offer a prompt online quote request service.
I would say that most quotes are replied to within 5 to 10 minutes however at busy times this can be longer. A lot of our customers think we have an automated quoting system as we often provide so quickly however I can assure you that we physically put each one together ourselves.
For the products which have prices available on the website we do not have a separate quote form however if customers feel they can not define their quote online they are free to email us and we will reply very promptly. Often it is useful for the customer to submit there artwork so we can assess the best product for them.
Our href=”/quotation-request/”>quote request forms have been developed over a number of years and I guess they will be adapted more in the future when we realize things that can be worded or done in a better way. If any one has any comments in relation to the quote request forms please fell free to let us know.
Last week it was brought to my attention that a plastic card company based in China has stolen images from our website to include on their website.
I found it rather odd, that a plastic card company would do this, as you would think that they would have their own plastic cards to hand to photograph and add to their website, but obviously not!
Maybe they are conning people?
We have sent them several polite emails asking them to remove our images from their website but as yet they have not done this. I very much doubt that they will.
The funny thing is, one one of the pictures, it is my own hand holding the card, so at least I can prove it is my picture – “look, those are my finger prints!”
I always love it when we get repeat work for business cards from customers. Especially like the customer today who last ordered his business cards from us in April 2003 – blimey 6 years ago and they remember who they ordered their business cards from!
We get repeat orders of business cards every day of the week from our many happy customers but usually, the last time they ordered business cards is within the last 12 months or so.
Luckily, we keep the business card artwork on file for all our customers which makes it as easy as possible for customers to make repeat business card orders.
Recently we have experienced more orders for plastic cards to be used as business cards. Plastic cards do generally cost more than a normal card based business card but the image it portrays is worth every penny.
As well as plastic cards we print more normal business cards which are our full colour matt laminated business cards.
We offer a fantastic design service, which on some of our plastic cards, is included free of charge.
All you need to do is email the details you would like on your card with any specific requirements.
You can even email a rough design you have created to us for us to base the final design on.
The deadline has now passed for plastic card orders to be delivered before christmas.
However, we are still taking orders for plastic cards for delivery in the new year.
We close for Christmas on Thursday 18th December at 5.00pm and reopen on Monday 5th January at 9.30am.
May we take this opportunity to wish you all a very merry Christmas and happy new year.
We look forward to hearing from you in the new year and as always aim to provide the highest possible level of quality and service.
We are currently receiving a huge volume of plastic card orders from our customer for delivery before Christmas – fantastic 🙂
With Christmas fast approaching, couriers companies and the royal mail receive a huge volume of packages to be deliver which often results in packages being lost or delayed.
We recommend that our customers place their plastic card orders ASAP to avoid the Christmas rush and disappointment.
Also, ensure that you order enough cards to see you over Christmas, especially if they are for a pre-Christmas promotion.
I just wanted to write a very quick blog surrounding split order for full colour solid plastic cards.
By split orders, I mean where a customer wants to order, for example, the quantity of 2000 cards but this consists of 2 separate cards.
We can sometimes offer discounts for these orders as long as the print ready artwork is submitted at the same time and the orders for the the two cards are the same (e.g. same product, delivery address, payment detail etc). Quite often this works out an economical way to order business cards for a number of staff members.
Please contact us for more details. We would just need to know how many cards in total you require along with the quantity of each and any optional extras such as barcodes, signature panels, numbering what you require.
Today we have been very busy with rush orders and we anticipate we will also receive a lot of rush plastic card orders this week. However, because of the Easter bank holiday weekend we are losing 2 working days (Friday and Monday) so this does not help us or the customers with a fast turnaround for those orders that are needed ‘yesterday’
However, as usual, if you have a rush order, email your artwork and details to us and we will see how we can help you.
To assist with the hassle that the Easter bank holiday causes, we are advising customers whose orders are being dispatched on Thursday to be delivered on Saturday AM, unfortunately, this does cost extra but will help to ensure that the customers plastic card order is delivered on Saturday AM rather than on Tuesday the following week.
We often have customers requesting email proof after email proof with very slight changes to their artwork. The email proofs we provide are basically just the customers own artwork sent back to them.
We provide email proofs to ensure that the artwork has not become corrupt and that we have the correct files for them (e.g. we have not by accident selected the wrong one from our printing files). Customer seem to use them to proof read there own artwork! This really is not the point of them and basically causes unnecessary work for both the customer and for us.
We obviously want customer to be as happy as possible hence providing email proofs to ensure the artwork is correct. However we do really need to receive only the finished final, print ready, signed off artwork. Its such a shame that some customer consume so much of our time meaning that we can not help more customers in a quicker space of time.
We had a customer today who requested a 3rd email proof to show round a meeting they are having on Friday and they can not even confirm there embossing requirements which may mean a 4th submission of artwork. We are wondering why they can not show their own artwork around the meeting? Surely this would be easier for all concerned!?
Any comments would be welcome. We do not want to upset customers but we simply do not have enough time in the day.
Well its the end of the financial year again and we are busy ensuring all invoices etc have been entered into the accounts. We would prefer to be assisting customer with there plastic cards orders however unfortunately government regulations and forms beckon.
Hopefully the year end will not disrupt our working practices too much and we will be up running at full steam shortly.
Lets hope that in the new financial year the economy picks up for all our customers, we wish you all the best of luck (good management goes a long way!)