I’m not going to name names here however we have a customer who uses our bureau personlisation service on full colour plastic cards who has repeatedly over the last 12 months sent in there excel files in a different format and then blames us for them being printed incorrectly. For this particular customer we did remind them twice in the last 10 months of the requirements for submitting the excel files however this seems to have fallen on deaf ears. Its such a shame that they keep wasting there cards by submitting the flies incorrectly, examples of things they do are:
– Submitting the columns in different orders
– Omitting a column which is usually there
– Leaving blank spaces in the excel file
There are other ways to waste the cards and no doubt in the next 12 months they will manage to do these as well!
If it doubt please ask us for guidance and we will happily supply this.
Bye for now.
Just thought I would share the following email with you:
The plastic cards arrived this morning and i am extremely pleased with them.
If I wanted more do i just quote the company name. and you have the art work on file ?
thanks again. for a very easy and quick service at a high quality finish”
I emailed the customer straight back to thank him for his email as it was very much appreciated.
This customer ordered some of our frosted clear plastic cards with metallic copper ink, the printer who printer this order actually commented how nice it looked and came through to show me!
Very glad the customer is pleased with them
Bye for now, feel free to post any nice comments! You can post not so nice ones as well if you like, we are always open to constructive feedback.
Did you hear the story on the news recently about the mountain climber who fall a very very long way down a mountain, I am lead to believe this was approx 1000 feet! The good news is he survived. He was found by a rescue team who at first glance through they had the wrong man as he was busy reading a map on the back of a plastic card and stood on his own two feet!
This guy has definitely used one of his lives up. The news report says he suffered minor cuts and small chest injury.
Good luck to this man, all at Cpcards wish you a fast recovery.
We received a lovely email today from a customer who ordered our frosted clear plastic cards:
“I would just like to thank you again for a first class service, I am really pleased with my business cards. I am looking to have some more printed with holoprint. I have enclosed an example and was wondering if these would turn out ok? Could you advise if this is possible and the cost for a quantity of 250 and 500.
Many thanks again for an outstanding service.”
Thank you nice customer, your new price has been emailed over to you.
We received another nice email today from someone who ordered plastic cards from us:
This is the first time I’ve used cpcards and have found you very efficient, you have supplied good quality cards and will definitely use you again. Just feels a little impersonal using the internet but can’t fault it at all.
This person ordered some full colour solid plastic cards, no optional extras with a gloss finish. The cards are for use in a shopping centre.
Thanks very much Mrs Customer, your comments are much welcomed.
Recently I have noticed a few new joiners to the plastic cards market. I was looking at one of these website the other day and found it so funny the wording that had been used.
There was one area which was describing the products they offer, I came remember the exact wording but it was something a long the lines of:
“We offer lovely chicken plastic cards.”
I think this is a Chinese company looking to make it in the UK market, as the funny wording like this all through there website. I think it is either poor translation or just a general lack of knowledge of the English Language.
I am not saying our website is perfect (or my blogs come to think of it). I am sure it has a few typos but I can guarantee you there are no chickens!
Please be careful when ordering your plastic cards, ask about time frames, extended timeframes will probably let you know the cards are not produced in the UK.
Bye for now.
I received a lovely phone call today from a customer called Barry. Barry ordered our full colour solid plastic cards for a first aid / health and safety card.
The order was for 100 x 760 micron plastic cards with the special offer price which has now expired (see previous blog on the new special offer!)
Barry phoned to say thank you for the cards and that he was very pleased with them.
Thank you in return Barry, its always very much appreciated when people take the time out of their day to contact us with feedback.
Wishing you all the best.
I read today that royal mail are taking extra steps to deal with the postage backlog from December/Christmas in the Cheshire area.
One of our postal proofs for the full colour solid plastic cards, which we posted before Christmas has only just arrived! Which does to highlight just how bad things are.
Obviously we did not let this hold the customers order up and actually posted the proof via courier to ensure the order was not delayed.
Hopefully with Royal Mail taking this step to make extra deliveries will help however I wonder what will happy this Christmas! hhuurrrmmm lets guess, more failed deliveries!
Bye for now.
What is going on with the weather at the moment, one minute it feels like a summers day at 12 degrees (well feels like summer in comparison to the minus 14 we have had anyway!) next thing I’m waking up to a icy car windscreen and frosty grass. The poor plants in the garden will be getting confused.
At least you can use your plastic business cards for scraping ice off your windscreen for a little longer, we believe in added value you know!
I’ve heard rumors that some areas will have snow this week. If you get any snow pop us a post back to let us know where you are or better still send a photo of a snowman you have built!
Can’t want for the spring 🙂
Bye for now
You have probably seen the clip on either you tube or BBC news now about the lady who was sooooo busy sending a text message from her mobile in a shopping centre that she did not realise an indoor pool / fountain display was in front of her….in case you have not seen this….you guessed it…she tripped over the small wall surrounding this and went head first in to the water!
Bet she is glad all her credit cards are plastic cards as other wise she would not have been able to purchase new DRY clothes from the surrounding shops!
If you haven’t see the clip have a look at BBC news, apparently over one million people have viewed it according to the BBC article however now looks nearer to 2 million!
Next time you are looking to purchase business / membership cards just remember plastic ones are more durable, you never know what is round the corner!
Bye for now!